Shipping and Returns

USA Shipping Rates 

Order Total $0.01-$5.99, Shipping Charges $3.50
Order Total $6.00-$14.49, Shipping Charges $4.95
Order Total $14.50-$19.99, Shipping Charges $7.00
Order Total $20.00-$34.99, Shipping Charges $8.75
Order Total $35.00-$44.99, Shipping Charges $10.25
Order Total $45.00-$54.99, Shipping Charges $13.50
Order Total $55.00+, FREE SHIPPING!

  

 

Canada Shipping Rates 

Order Total $0.01-$8.99, Shipping Charges $9.50
Order Total $9.00-$15.98, Shipping Charges $15.50
Order Total $15.99-$26.99, Shipping Charges $16.25
Order Total $27.00-$31.99, Shipping Charges $24.50
Order Total $32.00-$47.99, Shipping Charges $30.00
Order Total $48.00-$55.99, Shipping Charges $33.50
Order Total $56.00-$63.99, Shipping Charges $36.00
Order Total $64.00 and up, Shipping Charges $40.00


 

International Shipping Rates 

Order Total $0.01-$14.99, Shipping Charges $13.75
Order Total $15.00-$22.99, Shipping Charges $23.00
Order Total $23.00-$31.99, Shipping Charges $33.75
Order Total $32.00-$47.99, Shipping Charges $51.00
Order Total $48.00 and up, Shipping Charges $65.00

 

 

 

Returns 
We appreciate your business and want you to be satisfied with your purchase. If for any reason you wish to make a return please note the following:

1. All returned items must be in new, unused, un-opened, and re-sellable condition and received by us within 30 days of the date of purchase. All tags must be attached. 
2. The following items cannot be returned: custom orders
3. Shipping costs are not refundable. Return shipping expenses are to be paid by the customer. 
4. For lost packages: If your package was never delivered please contact us so we can submit a lost claim with USPS. All packages come with a tracking number and can be tracked online at www.USPS.com.

To set up a return, or for any question/concerns please email us at info@mypetfection.com
Pack your return merchandise to protect it from damage during shipping. PETfection is not responsible for packages lost or damaged during return shipping.